Medicare Help and Resources

Find the Right Medicare Resource

Whether you are turning 65, already enrolled in Medicare, or researching your options, choose a resource below to learn more, compare plans, and take the next step with confidence.

New to Medicare

Turning 65 or leaving employer coverage? Learn the enrollment timeline with a guide or video, understand your Medicare choices, and avoid costly mistakes before you enroll.

Start Here

Medicare Education Center

Explore Medicare videos, interactive tools, quizzes, calculators, and downloadable resources designed to help you make informed decisions.

Explore Resources

Compare Medicare Options

Compare Medigap vs Medicare Advantage then take a quiz to better understand which type of coverage fits your needs.

Compare Plans

Understand Agent Types

Not every Medicare agent works the same way. Learn the difference between independent, captive, and call-center agents to see how plan options and service can be affected.

Learn More

Meet Our Agents

Meet the local Medicare professionals who proudly serve New Port Richey, Tampa Bay, and communities throughout Florida.

Meet the Team

Your Local Independent Medicare Agent in New Port Richey

The Smith family of Capstone Health in New Port Richey, Florida
20+ Years Helping Medicare Clients
About Capstone Health

Local Medicare Guidance.
Long-Term Support.

Capstone Health is a family-owned, independent Medicare agency in New Port Richey serving communities throughout Tampa Bay, Central Florida and North Florida.

Since 2005, our focus has been helping people understand their Medicare choices before making a decision. Because we are independent, we can compare options from multiple insurance companies instead of being limited to one carrier.

Our relationship does not end after enrollment. Our local team remains available for questions, changes and annual Medicare reviews as your doctors, prescriptions, health needs and plan options evolve.

Local New Port Richey Office Meet with us in person, by phone or online.
Independent Medicare Agents Compare options from multiple insurance companies.
Support Beyond Enrollment Questions, service and annual reviews when you need us.
Choosing a Medicare Agent

Not All Medicare Agents Work the Same Way

The type of Medicare agent you choose can affect the plans you are shown, the guidance you receive, and the support available after enrollment.

Captive agents typically represent one insurance company. Call-center agents may work with a high volume of callers and may not provide the same local relationship or long-term service.

Capstone Health is an independent Medicare agency. We can compare options from multiple insurance companies and help evaluate coverage based on your doctors, prescriptions, budget, health needs, and preferences.

Independent Medicare Guidance Compare options from multiple insurance companies.
Local New Port Richey Office Meet in person, by phone, or online.
Support Beyond Enrollment Questions, service, and annual reviews when you need us.
One Insurance Company

Captive Agent

Illustration explaining how a captive Medicare agent represents one insurance company

A captive agent generally discusses plans offered by the insurance company they represent.

High-Volume Phone Service

Call-Center Agent

Illustration explaining how a Medicare call-center agent may serve a high volume of callers

A call-center agent may focus on phone enrollments, and the person who answers next time may not be the same agent who originally helped you.

How Capstone Works

Independent, Local, and Available After Enrollment

Multiple Insurance Companies Local Office Personal Guidance Annual Reviews
Our Local Medicare Team

Meet the Capstone Health Agents

Our independent Medicare agents provide local guidance, personal service, and ongoing support throughout Tampa Bay, Central Florida, North Florida, and by phone or online across the state.

Will Smith, owner and independent Medicare agent with Capstone Health
Owner & Independent Medicare Agent

Will Smith

New Port Richey Β· Tampa Bay Β· Statewide by Phone or Online

Helping Medicare clients understand their choices with more than 20 years of insurance experience.

Meet Will
Mirna, independent Medicare agent with Capstone Health
Independent Medicare Agent

Mirna

Tampa Bay & Surrounding Areas

Providing Medicare guidance in English and Spanish through in-person, phone, and online appointments.

Meet Mirna
Jessica Smith, independent Medicare agent with Capstone Health
Independent Medicare Agent

Jessica Smith

New Port Richey Β· Tampa Bay

Bringing a family-centered approach, healthcare advocacy, and years of experience supporting Capstone clients.

Meet Jessica
Sal, independent Medicare agent with Capstone Health
Independent Medicare Agent

Sal

Hernando, Citrus & Surrounding Areas

Offering personal Medicare guidance built around strong family values, faith, and long-term client service.

Meet Sal
Dave, independent Medicare agent with Capstone Health
Independent Medicare Agent

Dave

Florida Panhandle

Helping Medicare beneficiaries throughout the Panhandle and surrounding communities in person, by phone, and online.

Meet Dave
Paul and Kelly, independent Medicare agent team with Capstone Health
Independent Medicare Agent Team

Paul & Kelly

Tampa Bay Β· Statewide by Phone or Online

A husband-and-wife Medicare team known for strong client relationships, personal service, and ongoing support.

Meet Paul & Kelly

Looking for a Medicare Agent Near You?

Explore our full team to find an agent who serves your community, offers bilingual assistance, or can help by phone or online.

Meet All Capstone Agents
Coverage Options

Medicare and Insurance Solutions

Medicare is our primary specialty, but Capstone Health can also help individuals and families explore health, life, and supplemental insurance options.

Individual & Family Health Insurance

Explore ACA marketplace coverage, private health insurance, and short-term medical options for individuals, families, and early retirees.

Explore Health Insurance

Life Insurance

Protect the people who matter most with final-expense, term-life, and whole-life coverage based on your goals, budget, and family needs.

Explore Life Insurance

Supplemental & Ancillary Coverage

Help manage out-of-pocket exposure with options such as hospital indemnity, accident, critical illness, dental, and vision coverage.

Explore Supplemental Coverage
Our Medicare Review Process

How We Find the Best Plan for Your Needs

There is no single Medicare plan that is best for everyone. We compare the details that matter to you so you can make an informed decision based on your healthcare needs, preferences, and budget.

Learn About Your Needs

We start by reviewing your doctors, prescriptions, preferred pharmacies, healthcare needs, budget, travel habits, and coverage preferences.

  • Doctors and specialists
  • Prescriptions and pharmacies
  • Budget and expected costs
  • Travel and provider access

Research Available Plans

We review the Medicare plans available in your county and compare provider networks, drug coverage, premiums, copays, benefits, and potential out-of-pocket costs.

  • Plan availability by county
  • Provider and hospital networks
  • Prescription formularies
  • Premiums and cost sharing

Explain the Differences

We explain the advantages, limitations, and tradeoffs of the options that fit your needs so you understand what you are choosing before making a decision.

  • Medigap versus Medicare Advantage
  • HMO versus PPO networks
  • Monthly costs versus potential risk
  • Benefits, restrictions, and tradeoffs
Not Sure Where to Start?

Compare Your Medicare Paths Before Scheduling

Use our interactive Plan Selector to explore whether Medigap or Medicare Advantage may better match your priorities, or schedule an appointment for personalized guidance.

Medicare Questions and Answers

Medicare Questions? Start Here.

Get quick answers to common questions below, explore our complete Medicare FAQ library, or watch short educational videos at your own pace.

Does it cost anything to work with Capstone Health?

There is generally no additional cost to work with a licensed Medicare agent. Insurance companies compensate agents when an enrollment is completed, while you continue to pay the same plan premium you would pay by enrolling directly.

Our role is to help you understand your choices, compare available options, and receive support before and after enrollment.

Can Capstone review my current Medicare coverage?

Yes. Your doctors, prescriptions, health needs, plan benefits, provider networks, and costs can change over time.

An annual review can help determine whether your current coverage still fits your needs and whether your Medicare agent is providing the ongoing service you should expect.

Learn about Medicare annual reviews
Can I meet with a Medicare agent locally or online?

Yes. Capstone Health offers in-person appointments at our New Port Richey office, along with phone and online appointments.

Our team serves communities throughout Tampa Bay, Central Florida, North Florida, and clients across the state by phone or online.

Meet our Medicare agents
Client Experiences

Trusted by Medicare Beneficiaries Throughout Tampa Bay

Helping people understand Medicare is only part of what we do. Our goal is to provide personal guidance and dependable service that continues long after enrollment.

β˜…β˜…β˜…β˜…β˜… Google Reviews
Independent Medicare Agency
Family-Owned and Local
Serving Clients Since 2005

See What Our Clients Have Shared

Read verified Google reviews from people who have worked with Capstone Health for Medicare education, enrollment guidance, plan reviews, and ongoing support.

//Our Blog

Latest Medicare Resources

Medicare insurance agent sitting across from a couple reviewing Medicare plan options in a New Port Richey office

What to Look for in a Local Medicare Agent Near You

By Will Smith June 13, 2026

Finding a local Medicare agent near me β€” or near you β€” is one of the most important decisions you’ll make when entering Medicare. If you’ve started researching Medicare, you’ve ...

Local Independent Medicare Agent

How to Find a Trusted Medicare Agent in New Port Richey

By Will Smith June 6, 2026

Trusted Medicare agent in New Port Richey β€” that’s exactly what you’re searching for when you Google “Medicare agent near me.” You’ve found the right place. Every year, thousands of ...

Comparison graphic showing DIY Medicare enrollment versus working with a local Medicare agent

DIY Medicare Enrollment vs. Using an Agent: What’s Really at Stake

By Will Smith May 30, 2026

Thinking about DIY Medicare Enrollment, rather than using an agent?Β Every year, people across Florida sit down at their computer, pull up Medicare.gov, and decide they’re going to figure this out ...

Find Local, Reliable Medicare Help

Whether you're preparing for Medicare, reviewing your current coverage, or looking for personalized guidance, choose the next step that's right for you.

New to Medicare?

Learn when to enroll, understand your Medicare options, and avoid common enrollment mistakes with our step-by-step resources.

Learn About Medicare

Already Have Medicare?

Plans, prescriptions, doctors, and health needs change. Having the right independent Medicare agent helps ensure your coverage continues to fit your needs year after year.

Value of Annual Reviews

Medicare Can Be Easy

Speak with one of our independent Medicare agents by phone, virtually, or in person. Get honest answers and personalized guidance tailored to your needs.

Book an Appointment

Questions before scheduling?